Includes bibliographical references.

Section One. Personnel Selection -- Matching Men to Job Requirements / Harold F. Rothe 5 -- What Job Applicants Look for in a Company / Clifford E. Jurgensen 13 -- Validating the Patterned Interview / Robert N. McMurry 17 -- Job Expectancy and Survival / Joseph Weitz 26 -- Using the Application Blank to Reduce Office Turnover / Edwin A. Fleishman and Joseph Berniger 30 -- The Validity of the Employment Recommendation Questionnaire in Personnel Selection/ James N. Mosel and Howard W. Goheen 37 -- The Validation of Tests / Edward N. Hay 44 -- Selecting Supervisors with Peer Ratings / Joseph Weitz 52 -- The Leaderless Group Discussion as a Leadership Evaluation Instrument/ Bernard M. Bass 59 -- Section Two. Performance Appraisal -- Measuring On-the-Job Performance : Applying Cost Accounting Concepts to Criterion Construction/ Hubert E. Brogden and Erwin K. Taylor 71 -- A System Simulator for Measuring Job Proficiency / Guy G. Bresnard and Leslie J. Briggs 85 -- Developing an Employee Merit Rating Procedure / Reign Bittner 95 -- Establishing a Graphic-Rating Scale / Lee Stockford and H.W. Bissell 114 -- Using Critical Incidents to Measure Job Proficiency Factors / Wayne K. Kirchner and Marvin D. Dunnette 134 -- Some New Insights into Performance Appraisal / Kenneth E. Richards 140 -- Section Three. Training Employees and Managers -- Learning Theory and Training / William McGehee 155 -- Lecture versus Group Decision in Changing Behavior / Jacob Levine and John Butler 163 -- The Comparative Effectiveness of Electric and Manual Typewriters in the Acquisition of Typing Skill / Henry L. Adams 167 -- How to Feed Back Performance Results to Trainees / James N. Mosel 173 -- Curriculum Assessment with Critical Incidents / Albert S. Glickman and T.R. Vallance 181 -- Teaching Machines / B.F. Skinner 190 -- Multiple Role Playing : A Technique for Training Supervisors / Norman R.F. Maier and Lester F. Zerfoss 209 -- Management Games for Training Decision Makers / William R. Dill 219 -- Human Relations Training and the Stability of Leadership Patterns / Edwin F. Harris and Edwin A. Fleishman 230 -- Section Four. Motivation, Attitudes, and Morale -- The Human Side of Enterprise / Douglas M. McGregor 241 -- Does Higher Pay Bring Higher Productivity? / Harold F. Rothe 251 -- Need Satisfactions and Employee Turnover / Ian C. Ross and Alvin F. Zander 259 -- Job Design and Productivity / Louis E. Davis 267 -- Employee Participation in a Program of Industrial Change / John R.P. French, Jr. 281 -- An Index of Job Satisfaction / Arthur H. Brayfield and Harold F. Rothe 295 -- Some Definitions of Morale / Robert M. Guion 301 -- Motivational Aspects of Industrial Morale / Ross Stagner 304 -- Section Five. Leadership and Supervision -- Leadership Climate, Human Relations Training, and Supervisory Behavior/ Edwin A. Fleishman 315 -- Influence : A Key to Effective Leadership in the First-Line Supervisor / Donald C. Pelz 328 -- Patterns in Management / Rensis Likert 338 -- An Evaluation of Two Attitudinal Approaches to Delegation / Allen R. Solem 355 -- Supervisory Problems in Decision Making / Lee E. Danielson and Norman R.F. Maier 361 -- An Evaluation of Two Approaches to Discipline in Industry / Norman R.F. Maier and Lee E. Danielson 369 -- How to Choose a Leadership Pattern / Robert Tannenbaum and Warten H. Schmidt 376.

Section Six. Communication and Organizational Behavior -- Studying Communication Patterns in Organizations / Keith Davis 393 -- An Experimental Approach to Organizational Communication / Alex Bavelas and Dermot Barrett 401 -- Barriers and Gateways to Communication / Carl R. Rogers 408 -- Selective Perception : The Departmental Identifications of Executives / DeWitt C. Dearborn and Herbert A. Simon 414 -- Some Effects of Feedback on Communication / Harold J. Leavitt and Ronald A.H. Mueller 418 -- The Readability of Employee Handbooks / Cosimo Carlucci and William J.E. Crissy 427 -- Recent Concepts in Administrative Behavior / Harold J. Leavitt 435 -- Adapting Organization to New Technology / Frank J. Jasinski 441 -- Measuring Organizational Performance / Rensis Likert 453 -- Section Seven. Fatigue, Monotony, and Working Conditions -- Recent Experimental Work in the Study of Fatigue / D.C. Fraser 473 -- The Prediction of Individual Differences in Susceptibility to Industrial Monotony / Patricia Cain Smith 479 -- The Curve of Output as a Criterion of Boredom / Patricia Cain Smith 489 -- Authorized and Unauthorized Rest Pauses in Clerical Work / William McGehee and Edwin B. Owen 497 -- Shift Work and Human Efficiency / Wallace Bloom 504 -- Effects of Noise Reduction in a Work Situation / D.E. Broadbent and E.A.J. Little 512 -- Illumination Standards for Effective and Comfortable Vision / Miles A. Tinker 520 -- Music in a Complex Industrial Job / William McGehee and James E. Gardner 532 -- Section Eight. Accidents and Safety -- A Re-examination of the Accident Proneness Concept / Alexander Mintz and Milton L. Blum 543 -- The Effect of Age and Experience upon Accident Rate / R.H. Van Zelst 558 -- Psychological Climate and Accidents / Vernon Keenan, Willard Kerr, and William Sherman 565 -- Complementary Theories of Safety Psychology / Willard Kerr 571 -- Section Nine. Engineering Psychology -- A Program of Human Engineering / Leonard C. Mead 581 -- Psychology and the Design of Machines / Franklin V. Taylor 590 -- Some Concepts and Methods for the Conduct of Man-Machine System Research in a Laboratory Setting / Paul M. Fitts [and others] 596 -- The Speed and Accuracy of Reading Horizontal, Vertical, and Circular Scales / Norah E. Graham 611 -- Human Factors Evaluation of a New Telephone Numerical Dialing System/ J.E. Karlin 617 -- The Tactual Identification of Shapes for Coding Switch Handles / Bert F. Green and Lois K. Anderson 624.

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