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Results of search for 'su:"Customer services."'
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Authors
Cleaver, Joanne
Knod, Edward M.
Schonberger, Richard
Vandermerwe, Sandra
Item types
Books
Locations
General stacks
Series
CCH business owner's toolkit
Topics
Customer services
Gestion
Management
Marketing
Operations research
Petites et moyennes entreprises
Production
Production management
Service �a la client�ele
Small business
Total quality management
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Ghana Armed Forces Command and Staff College
Languages
English
Your search returned 3 results.
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1.
Image from Google Jackets
From tin soldiers to Russian dolls : creating added value through services /
Sandra Vandermerwe.
by
Vandermerwe, Sandra
Material type:
Text
; Format:
available online
; Literary form:
Not fiction
Publication details:
Oxford ; Boston :
Butterworth-Heinemann,
1993
Online resources:
Table of contents
Free eBook from the Internet Archive
Additional information and access via Open Library
Availability:
Items available for loan:
Ghana Armed Forces Command and Staff College
(1)
Call number:
HF5415.5 .V31
.
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2.
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Operations management : improving customer service /
Richard J. Schonberger, Edward M. Knod, Jr.
by
Schonberger, Richard
Knod, Edward M
Edition:
4th ed., International student ed.
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
Homewood, IL :
Irwin,
�1991
Online resources:
Table of contents
Availability:
Items available for loan:
Ghana Armed Forces Command and Staff College
(1)
Call number:
TS155 .Sc6
.
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3.
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Find & keep customers for your small business /
edited by Joanne Y. Cleaver.
by
Cleaver, Joanne
, 1958-
Series:
CCH business owner's toolkit
Material type:
Text
; Format:
print
; Literary form:
Not fiction
Publication details:
Chicago, Ill. :
CCH Incorp.,
�1999
Other title:
Find and keep customers for your small business
Online resources:
Click here to access online
Availability:
Items available for loan:
Ghana Armed Forces Command and Staff College
(1)
Call number:
HD62.7 .C58
.
star rating
Average : 0.0 out of 5 stars
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