Reengineering the corporation : a manifesto for business revolution /
Hammer, Michael, 1948-2008.
Reengineering the corporation : a manifesto for business revolution / Michael Hammer & James Champy. - 1st HarperBusiness Essentials pbk. ed. - New York : HarperBusiness Essentials, �2003. - xii, 257 p : ill ; 21 cm
"A HarperBusiness book." "Revised and updated with a new author's note"--Cover. Revised edition of the c2001 ed. Includes index.
Prologue : reengineering for the twenty-first century -- The crisis that will not go away -- Reengineering : the path to change -- Rethinking business processes -- The new world of work -- The enabling role of information technology -- Who will reengineer -- The hunt for reengineering opportunities -- The experience of process redesign -- Embarking on reengineering -- One company's experience : Duke Power -- One company's experience : IBM -- One company's experience : Deere -- Succeeding at reengineering -- Epilogue -- Frequently asked questions (FAQs) -- Index.
The most successful business book of the last decade, Reengineering the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements. This book leads readers through the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance. Michael Hammer and James Champy have updated and revised their milestone work for the New Economy they helped to create -- promising to help corporations save hundreds of millions of dollars more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come.--PUBLISHER DESCRIPTION.
0060559535 9780060559533
2004295374
Organizational change.
Reengineering (Management)
Organizational Innovation
Organizational change.
HD58.8 / .H356
Reengineering the corporation : a manifesto for business revolution / Michael Hammer & James Champy. - 1st HarperBusiness Essentials pbk. ed. - New York : HarperBusiness Essentials, �2003. - xii, 257 p : ill ; 21 cm
"A HarperBusiness book." "Revised and updated with a new author's note"--Cover. Revised edition of the c2001 ed. Includes index.
Prologue : reengineering for the twenty-first century -- The crisis that will not go away -- Reengineering : the path to change -- Rethinking business processes -- The new world of work -- The enabling role of information technology -- Who will reengineer -- The hunt for reengineering opportunities -- The experience of process redesign -- Embarking on reengineering -- One company's experience : Duke Power -- One company's experience : IBM -- One company's experience : Deere -- Succeeding at reengineering -- Epilogue -- Frequently asked questions (FAQs) -- Index.
The most successful business book of the last decade, Reengineering the Corporation is the pioneering work on the most important topic in business today: achieving dramatic performance improvements. This book leads readers through the radical redesign of a company's processes, organization, and culture to achieve a quantum leap in performance. Michael Hammer and James Champy have updated and revised their milestone work for the New Economy they helped to create -- promising to help corporations save hundreds of millions of dollars more, raise their customer satisfaction still higher, and grow ever more nimble in the years to come.--PUBLISHER DESCRIPTION.
0060559535 9780060559533
2004295374
Organizational change.
Reengineering (Management)
Organizational Innovation
Organizational change.
HD58.8 / .H356