000			02245cam a2200481 a 4500
001			ocm42724148
003			OSt
005			20240708121206.0
008			000304s1999 ilua 001 0 eng d
010			_a 00551457
020			_a0808003542 _q(pbk.)
020			_a9780808003540 _q(pbk.)
029	1		_aAU@ _b000021461096
035			_a(OCoLC)42724148
040			_aJED _beng _cDLC _dBTCTA _dBAKER _dYDXCP _dOCLCG _dILU _dOCLCF _dOCLCO _dOCLCQ _dOCLCO _dOCLCL
042			_alccopycat
043			_an-us---
050	0	0	_aHD62.7 _b.C58
245	0	0	_aFind & keep customers for your small business / _cedited by Joanne Y. Cleaver.
246	3		_aFind and keep customers for your small business
260			_aChicago, Ill. : _bCCH Incorp., _c�1999.
300			_aviii, 211 pp : _billu _c26 cm.
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
490	1		_aCCH business owner's toolkit
500			_aIncludes index.
505	0		_aCh. 1. Overview : the marketing challenge -- ch. 2. Analyzing the market environment -- ch. 3. Finding your target market -- ch. 4. Building a plan to reach your market -- ch. 5. Developing, refining and branding your product -- ch. 6. Packaging and pricing your product -- ch. 7. Choosing distribution methods -- ch. 8. Sales and customer relations -- ch. 9. Promotions and advertising -- ch. 10. Media, community and professional relations -- ch. 11. Are you getting what you're paying for?
650		0	_aSmall business _xManagement.
650		0	_aMarketing _xManagement.
650		0	_aCustomer services _xManagement.
650		6	_aPetites et moyennes entreprises _xGestion.
650		6	_aMarketing _xGestion.
650		6	_aService �a la client�ele _xGestion.
650		7	_aCustomer services _xManagement. _2fast _0(OCoLC)fst00885552
650		7	_aMarketing _xManagement. _2fast _0(OCoLC)fst01010209
650		7	_aSmall business _xManagement. _2fast _0(OCoLC)fst01121306
700	1		_aCleaver, Joanne, _d1958- _1https://id.oclc.org/worldcat/entity/E39PCjKW9CKbjjmMGCK7T4RywK
830		0	_aCCH business owner's toolkit.
856	4		_uhttp://www.toolkit.cch.com
942			_2lcc _cBK _n0
948			_hNO HOLDINGS IN GHUCC - 89 OTHER HOLDINGS
999			_c942 _d942