TY - BOOK AU - Kovach,Kimberlee K. TI - Mediation: principles and practice SN - 0314150226 AV - KF9084 K79 PY - 2004/// CY - St. Paul, MN PB - Thomson/West KW - Mediation KW - United States KW - Dispute resolution (Law) KW - fast N1 - Includes bibliographical references and index; 1. Overview of the ADR overview -- 2. The mediation process -- 3. Mediator skills -- 4. Getting to the mediation table -- 5. Preparation for the mediation -- 6. Beginning the mediation -- 7. Identification of issues and interests -- 8. The negotiation process -- 9. Neutrality -- 10. Finding a resolution -- 11. Confidentiality -- 12. The mediated agreement -- 13. Closure and follow-up -- 14. Ethical considerations -- 15. Quality control -- 16. Specialized applications of mediation -- 17. Preventative and creative uses of mediation : derivative, combined and hybrid processes -- Appendices. (A) Materials for mediation role plays -- (B) Joint Code -- (C)An overview and comparison of ethical guidelines for mediators -- (D) Uniform Mediation Act -- (E) Proposed rules for good faith participation in mediation -- (D) National Standards for court-connected mediation programs ER -