principles and practice Kovach, Kimberlee K. 1955- creator text bibliography mnu St. Paul, MN Thomson/West 2004 3rd ed. monographic eng

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xxi, 588 pages ; 26 cm + teacher's manual 1. Overview of the ADR overview -- 2. The mediation process -- 3. Mediator skills -- 4. Getting to the mediation table -- 5. Preparation for the mediation -- 6. Beginning the mediation -- 7. Identification of issues and interests -- 8. The negotiation process -- 9. Neutrality -- 10. Finding a resolution -- 11. Confidentiality -- 12. The mediated agreement -- 13. Closure and follow-up -- 14. Ethical considerations -- 15. Quality control -- 16. Specialized applications of mediation -- 17. Preventative and creative uses of mediation : derivative, combined and hybrid processes -- Appendices. (A) Materials for mediation role plays -- (B) Joint Code -- (C)An overview and comparison of ethical guidelines for mediators -- (D) Uniform Mediation Act -- (E) Proposed rules for good faith participation in mediation -- (D) National Standards for court-connected mediation programs. by Kimberlee K. Kovach. Includes bibliographical references and index. n-us--- Mediation United States Dispute resolution (Law) United States United States KF9084 K79 0314150226 9780314150226 0314150234 9780314150233 2004557947 040902 20241210120230.0 ocm55142141 eng