TY - BOOK AU - Fisher,Roger AU - Ury,William TI - Getting to yes: negotiating an agreement without giving in SN - 9781847940933 AV - BF637.N4 F53 PY - 2012/// CY - London PB - Random House Business KW - Negotiation in business KW - Leadership KW - Interpersonal Relations N1 - Previous edition: 1999; Includes bibliographical references; Chapter 1. Don't bargain over positions -- Chapter 2. Separate the people from the problem -- Chapter 3. Focus on interests, not positions -- Chapter 4. Invent options for mutual gain -- Chapter 5. Insist on using objective criteria -- Chapter 6. What if they are more powerful? (Develop your BATNA -- Best alternative to a negotiated agreement) -- Chapter 7. What if they won't play? (Use negotiation jujitsu) -- Chapter 8. What if they use dirty tricks? (Taming the hard bargainer) N2 - The world's bestselling guide to negotiation. 'Getting To Yes' has been in print for over thirty years, and in that time has helped millions of people secure win-win agreements both at work and in their private lives ER -