02929cam a22003974a 4500 ocn212628047 OCoLC 20240712094548.0 070906s2008 mau bf 001 0 eng 2007936862 9780979845710 0979845718 AU@ 000042791558 NZ1 12128536 NZ1 15526826 (OCoLC)212628047 (OCoLC)213457606 DLC eng DLC BAKER BTCTA VP@ YDXCP OCC OCLCF OCLCQ OCL NZAUC OCLCQ NZWAC OCLCQ OCLCO OCLCL HD58.9 .M355 Maister, David H. Strategy and the fat smoker : doing what's obvious but not easy / David Maister. 1st American hardcover ed. Boston, Mass. : Spangle Press, �2008. iii, 275 p ; 24 cm text txt rdacontent unmediated n rdamedia volume nc rdacarrier Includes bibliographical references (pages 257-258) and index. Strategy -- Client relationships -- Management -- Putting it together. "We often (or even usually) know what we should be doing in both personal and professional life. We also know why we should be doing it and (often) how to do it. Figuring all that out is not too difficult. What is very hard is actually doing what you know to be good for you in the long-run, in spite of short-run temptations. The same is true for organizations. What is noteworthy is how similar (if not identical) most firms' strategies really are: provide outstanding client service, act like team players, provide a good place to work, invest in your future. No sensible firm (or person) would enunciate a strategy that advocated anything else. However, just because something is obvious does not make it easy. Real strategy lies not in figuring out what to do, but in devising ways to ensure that, compared to others, we actually do more of what everybody knows they should do. This simple insight, if accepted, has profound implications for 1. How organizations should think about strategy 2. How they should think about clients, marketing and selling and 3. How they should think about management. In 18 chapters, Maister explores the fat smoker syndrome and how individuals, managers and organizations can overcome the temptations of the short-term and actually do what they already know is good for them."--Publisher's description. Organizational effectiveness Handbooks, manuals, etc. Organizational change Handbooks, manuals, etc. Handbooks and manuals. fast (OCoLC)fst01423877 has work: Strategy and the fat smoker (Text) https://id.oclc.org/worldcat/entity/E39PCFBHW34rDgBBkJ4qWmPprq https://id.oclc.org/worldcat/ontology/hasWork lcc BK 0 NO HOLDINGS IN GHUCC - 88 OTHER HOLDINGS 1067 1067 0 0 lcc 0 0 REF GAFC GAFC GEN 2024-07-12 0 HD58.9 .M355 2024-1701 2024-07-12 09:46:38 2024-07-12 BK