@book{1035,
	author = {Wild, Ray. and Wild, Ray.},
	title = {Essentials of operations management /},
	publisher = {Thomson Learning,},
	year = {[2003]},
	address = {London :},
	edition = {5th ed.},
	note = {Revised edition of: Essentials of production and operations management. 4th edition 1995.}
}